These terms govern your use of the 11kk platform. Please read them carefully before registering or placing any bets. By using 11kk, you agree to everything set out below.
Key Rules at a Glance
These six points summarise the most important parts of the 11kk Terms and Conditions.
Access to 11kk is strictly limited to players aged 18 and above. Age verification is required during account registration. Any account found to belong to a minor will be closed immediately and all funds forfeited in line with applicable regulations.
Each player is permitted to hold one 11kk account only. Duplicate accounts are not allowed under any circumstances. If multiple accounts are detected linked to the same person, device or payment method, 11kk reserves the right to close all associated accounts and void any pending withdrawals.
All bonuses and promotions on 11kk come with wagering requirements and eligibility conditions. These are clearly stated on the relevant promotion page. Attempting to abuse bonus offers — including using multiple accounts or placing low-risk bets to clear wagering requirements — will result in bonus cancellation.
Before your first withdrawal is processed, 11kk requires identity verification. This is a standard KYC process and protects both you and the platform. Verified accounts benefit from faster withdrawal processing. Documents required include a valid government-issued ID and proof of your payment method.
Any attempt to exploit software bugs, use automated betting tools, collude with other players or manipulate game outcomes is strictly prohibited on 11kk. Accounts found engaging in any form of cheating or fraudulent activity will be permanently banned and any winnings voided without appeal.
You are responsible for keeping your 11kk login credentials confidential. Do not share your password with anyone. 11kk will never ask for your password via chat or email. If you suspect unauthorised access to your account, contact support immediately and change your password without delay.
Welcome to 11kk. These Terms and Conditions ("Terms") govern your access to and use of the 11kk platform, including the website at 11kk-11kk.net, any associated mobile applications and all games, services and features available through the platform. By registering an account or using any part of the 11kk platform, you confirm that you have read, understood and agreed to these Terms in full.
If you do not agree with any part of these Terms, you must not use the 11kk platform. These Terms apply to all players regardless of how they access the platform — whether via a desktop browser, mobile browser or the 11kk app.
11kk reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Continued use of the 11kk platform after changes are published constitutes acceptance of the revised Terms.
To register and use an 11kk account, you must meet all of the following requirements:
11kk takes age verification seriously. If there is any doubt about a player's age, 11kk will request documentation before allowing deposits, gameplay or withdrawals. Accounts where age cannot be verified will be suspended until documentation is provided.
To access the full range of 11kk games and services, you must register an account. Registration is free and takes under three minutes. During registration, you will be asked to provide accurate personal information including your name, date of birth, email address and preferred payment method.
You must provide truthful and accurate information at all times. Providing false information during registration — including a false name, date of birth or address — is a breach of these Terms and may result in immediate account closure and forfeiture of any balance.
11kk supports deposits and withdrawals via bKash, Nagad and Rocket. All transactions are processed in BDT. Minimum and maximum deposit and withdrawal limits apply and are displayed within your 11kk account dashboard.
Deposits are credited to your 11kk account instantly in most cases. If a deposit does not appear within 15 minutes, contact the 11kk support team with your transaction reference number and the issue will be investigated promptly.
Withdrawals are processed to the same payment method used for your most recent deposit. Before your first withdrawal, identity verification must be completed. Once verified, withdrawal requests on 11kk are typically processed within minutes during normal operating hours.
11kk offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms including wagering requirements, eligible games, minimum deposit amounts and expiry dates. These terms are clearly stated on each promotion page before you opt in.
By claiming a bonus on 11kk, you agree to the specific terms attached to that bonus. General bonus rules that apply across all 11kk promotions include:
All games available on the 11kk platform use certified random number generation to ensure fair and unpredictable outcomes. RTP (Return to Player) percentages for each game are published and available to view before you start playing.
By playing any game on 11kk, you accept the rules of that game as displayed within the game interface. In the event of a discrepancy between a displayed result and the server-side result, the server-side result will be considered final.
11kk is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity and encourage all players to use them. Responsible gaming tools available on 11kk include deposit limits, session time reminders and self-exclusion options.
If you feel that your gaming is becoming a problem, please use the self-exclusion tool available in your account settings or contact the 11kk support team directly. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period.
For more detailed information about responsible gaming tools and resources available to 11kk players, please visit the Responsible Gaming page.
The following activities are strictly prohibited on the 11kk platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:
11kk reserves the right to suspend or close any account at any time and for any reason, including but not limited to breach of these Terms, suspected fraudulent activity, failure to complete identity verification or at the player's own request.
If your account is suspended due to a suspected breach of these Terms, 11kk will investigate the matter. During the investigation period, access to your account and any pending withdrawals may be frozen. If the investigation concludes that no breach occurred, your account will be reinstated and any frozen funds released.
If you wish to close your 11kk account voluntarily, contact the support team via live chat. Any remaining balance will be withdrawn to your verified payment method before the account is closed, provided all wagering requirements have been met.
11kk collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.
11kk uses your data to operate your account, process transactions, verify your identity, provide customer support and comply with legal obligations. 11kk does not sell your personal data to third parties. Data is shared only with payment processors and identity verification providers as necessary to operate the platform.
To the fullest extent permitted by applicable law, 11kk shall not be liable for any indirect, incidental, special or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data or loss of opportunity.
11kk does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues or circumstances beyond 11kk's control may result in temporary unavailability. 11kk will make reasonable efforts to minimise downtime and will communicate planned maintenance in advance where possible.
Nothing in these Terms limits 11kk's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
11kk may update these Terms and Conditions at any time. When material changes are made, 11kk will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "last updated" date.
If you do not agree with any changes to these Terms, you must stop using the 11kk platform and may request account closure by contacting the support team. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms and Conditions or need clarification on any point, the 11kk support team is available 24/7 via live chat. You can also reach us by email at the address below.
Ready to Play
Now that you know how 11kk works, create your free account and start playing. Registration takes under three minutes and deposits via bKash, Nagad or Rocket are instant. Hundreds of thousands of Bangladesh players already trust 11kk — come see why.
18+ only. Please play responsibly. Responsible Gaming